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NEW SHIRTS ADDED TO THE SHOP CUSTOM ENTRANCE MUSIC & BRANDING PACKS NOW AVAILABLE MERCH HOSTING PROGRAM IS LIVE — YOUR SHIRT, MY SITE, YOU GET PAID DROP A LINE ON THE CONTACT PAGE TO START YOUR PROJECT NEW SHIRTS ADDED TO THE SHOP CUSTOM ENTRANCE MUSIC & BRANDING PACKS NOW AVAILABLE MERCH HOSTING PROGRAM IS LIVE — YOUR SHIRT, MY SITE, YOU GET PAID DROP A LINE ON THE CONTACT PAGE TO START YOUR PROJECT

KNIGHTFORGE REFUND & RETURN POLICY

All Digital Sales Are Final

Due to the nature of digital files, no refunds are offered once a product is delivered.

Revisions

One revision is included for custom projects unless otherwise stated. Additional revisions may incur extra cost.

If There Is a Delivery Issue

If you did not receive your files or something is technically wrong, contact us through the site and it will be corrected quickly.

 

⚔️ PHYSICAL MERCH (Printful Fulfillment)

Damaged, Misprinted, or Defective Items

If your item arrives damaged, misprinted, or defective, Printful will replace it at no cost. You must report the issue within 30 days of receiving the product.

Wrong Size / Wrong Item Sent

If Printful sends the wrong size or wrong item, they will replace it.

Returns for Buyer’s Remorse

Because all merch is printed on demand, returns for wrong size choice, color preference, or general dissatisfaction are not accepted unless the item is defective.

Lost Packages

If the carrier loses your package, Printful will investigate and replace it when eligible.

 

⚔️ ORDER CANCELLATION

Digital Orders

Once work begins or files are delivered, cancellations are not available.

Merch Orders

Printful begins production quickly. If the order has already entered production, cancellation may not be possible.

 

⚔️ HOW TO REPORT AN ISSUE

Include the following:

  • Order number

  • Description of the problem

  • Photo evidence (for damaged or misprinted items)

Use the contact form on the site. We respond as fast as possible.

 

⚔️ CONTACT

For refund or return questions, reach out through the contact page.

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